When they don’t see any feedback from the system, they believe the interface is broken. The users decide whether or not to interact with your chatbot/VUI based on the first couple of interactions. Setting a clear value — what an app can do and what it can’t do — is critical. Make sure to not […]
Category: Chatbot News
This can be difficult, as there are often many ways to express the same idea, and users may use various slang terms or colloquialisms that need to be accounted for. The chatbot and voice assistant market is expected to grow, both in the frequency of use and complexity of the technology. Some predictions for the […]